Tony asks, A woman who bid on my auction sent me a message saying she’s found the item cheaper elsewhere and wants to cancel her bid. What do I do?
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You can cancel her bid using the bid cancellation form, or you can tell her how to cancel her bid herself using the bid retraction form.
Some bidders ask sellers to cancel bids because when they cancel their own bids they are shown as bid retractions on the feedback page.
Personally I just cancel bids myself because it’s faster.
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