Terry,

I’ve been receiving and enjoying your newsletter for some time now. I’m not sure if this is the kind of thing you would publicize, but as an eBay seller, this is important at least for you to know… I found (and reported) a bug on the sell your item form. That was about a week ago and eBay has still not fixed it.

The problem is with the domestic shipping (calculated option) fields, particularly the dimensions fields. It seems that if you do not enter the dimensions in the specific order Length, Width then Height the form automatically selects “Irregular Package” and thus shows potential buyers an erroneous shipping fee… - However, no matter what the order, the cubic inches remains the same…

For example, if I enter 10 x 3 x 3, the shipping charges are appropriate for the weight. (Let’s just say 6 ounces) However, If I happen to enter the dimensions as 3 x 3 x 10, the “irregular package” checkbox will end up as checked *AFTER* I click the “Save and Continue” button.

One does not even need to complete a listing to see this happen. Simply begin to create a listing entering a light weight and dimensions with the longest dimension NOT in the first field. Then, after clicking “save and continue” go back to edit the listing and you should see the “irregular package” box checked. If you proceed to list the item, an inordinately high shipping fee will show to potential buyers.

From one seller to another, just an FYI…

George Simon

PS Great newsletter!!!