I Lost The Delivery Confirmation Number And Need To Prove The Package Was Delivered.
Dorothy sent this question: “I shipped a package to an eBay Buyer and used delivery confirmation. Now the buyer is claiming he didn’t get the package, and PayPal says they refund his money if I don’t provide them with a tracking number that confirms delivery. What can I do?”
International Buyer Asks for Shipping To Freind in USA.
Roberta sent in this question: “I have an eBay Buyer in Germany who is asking me to Ship the package to his friend in New York so he can save on shipping. Should I send it to New York or Germany?”
What’s Irregular Package Mean?
Terry,
I’ve been receiving and enjoying your newsletter for some time now. I’m not sure if this is the kind of thing you would publicize, but as an eBay seller, this is important at least for you to know… I found (and reported) a bug on the sell your item form. That was about a week ago and eBay has still not fixed it.
The problem is with the domestic shipping (calculated option) fields, particularly the dimensions fields. It seems that if you do not enter the dimensions in the specific order Length, Width then Height the form automatically selects “Irregular Package” and thus shows potential buyers an erroneous shipping fee… - However, no matter what the order, the cubic inches remains the same…
For example, if I enter 10 x 3 x 3, the shipping charges are appropriate for the weight. (Let’s just say 6 ounces) However, If I happen to enter the dimensions as 3 x 3 x 10, the “irregular package” checkbox will end up as checked *AFTER* I click the “Save and Continue” button.
One does not even need to complete a listing to see this happen. Simply begin to create a listing entering a light weight and dimensions with the longest dimension NOT in the first field. Then, after clicking “save and continue” go back to edit the listing and you should see the “irregular package” box checked. If you proceed to list the item, an inordinately high shipping fee will show to potential buyers.
From one seller to another, just an FYI…
George Simon
PS Great newsletter!!!
Wow Your Buyers With Proper Packaging
I one time you had a video of 2 purchases you received and how they were packed for shipping. Is that video still available? I want to send to a couple of friends that are selling on eBay.
Thanks,
Terry Staats
Minimizing Shipping Costs
Hi Terry,
I use eBay as a part time income, and I have been wondering how to minimize my shipping costs. What is the cheapest way to ship? Is there a strategy to the packing that can help me save on the packaging costs? Thanks!
David Jaeger
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