EBay has started listing similar items from other sellers in my listings. I think this is costing me sales. How do I stop this?
Terry, I want to put a big picture into my auction description rather than use the eBay photo hosting because they make the pictures smaller. How do I do this?
Keith asks, I had an e-mail from a buyer asking if I would accept a lower price on a fixed price listing. I’d like to take his offer. How do I do it?
Suzy writes, Terry I see eBay has a section where I can post wanted ads for things I’m looking for. Does this work? Is it worth my time to post a wanted ad on eBay?
Tony asks, A woman who bid on my auction sent me a message saying she’s found the item cheaper elsewhere and wants to cancel her bid. What do I do?
Bill asks, eBay gives me 50 free auction listings a month, then charges insertion fees for the rest. How can I tell how many free listings I have left so I can keep my fees down?
Starting July 2nd, 2012 eBay allows free photos for all sellers. I’ve been following the advice in The Auction Revolution for years and hosting my own pictures. Should I continue to do this, or start using eBay’s service since it’s now free?
I saw a 16 year old kid’s Youtube video where he said to always start your
eBay item at 99 cents. He said this is a sure way to generate interest and bring in more bidders. Can you tell me what your thoughts are on this? I have seen where people are doing this, ($45 ended out the winning bid on used pair of shoes, was one example).
Hello, I came across your site and I’ve been trying to join the eBay partner network and they wanted me to list the different ways that I plan on promoting my site. Could you recommend what promotional techniques that would be accepted by ebay partner network. I would really appreciate any advice that you could offfer.
Terry, you say in your book and on the site not to use the eBay shipping Calculator. What is your reason?
I’m trying to contact the web site of Gary Hendrickson.
He wrote an ebook on selling books on half.com that I am
interested in. I had his offer on my favorites file but it was some
Please advise — I will appreciate it. — Johnnie Price
I find your articles quite fascinating and well researched.
I am a collector of bank notes (Indian) and have started selling duplicates on ebay.in. I also buy them and resell to finance my collection.
The recent article on drop ship sales on ebay has got my mind thinking. I’m not looking for any great, instant success stories, just something to keep me busy. I wonder if you have a list of drop ship sellers who can be approached or their site visited to understand this line better.
Thanks, and keep sending those emails
Terry, I’ve been collecting antiques for decades and now I want to start selling some of my collection on eBay. What do I need to sell on eBay and how do I get started?
Anthony asks, “I’m confused by the costs of selling on eBay. Can you explain eBay fees in a simple manner?”
Natasha writes, “Terry, you used to have a page that showed when it was cheaper to use a fixed price listing instead of an auction listing on eBay.”
Terry, I sell different types of goods on eBay. Should I set up different selling accounts for each category of stuff sold?
Name Removed writes, I’ve been selling on eBay for years and have over 5000 positive feedbacks with no negatives in the past 3 years. I don’t sell much on eBay anymore and was thinking of selling my eBay account. Can I sell my eBay account? How would I do sell it?
Terry, I tried listing some items on eBay and was told I needed a Credit card to sell on eBay. I don’t have a credit card, can I sell on eBay without one?
Terry, I just got an email from eBay saying they’ve removed negative or neutral feedback from my account to protect my status. It shows they removed a negative, but I didn’t get any negatives last year. It also shows they removed low DSR ratings. What’s this mean?
It seems like every year eBay makes it harder for small sellers like me to sell on eBay. It’s become a nightmare navigating the minefield of eBay rules and fees.
How do we make this nightmare easier?
John asks, “What are the most profitable items to sell on eBay?”
First and foremost, you are awesome and your information is priceless. I, for one, will always read your newsletter.
I do have a question as per YOUR request:
There has been many subjects written on the subject of finding a product line and/or niche market and using one of the wholesale supply directories to drop ship them. It just seems that the other sellers on eBay have lower priced sources.
My question is, do you have or know of a REAL resource that can actually walk one through the entire process once of finding eBay products?
Terry, can you guide us as to what/where and how to go about finding products to sell on eBay??
Thanks and God Bless,
Terry, I have your book on getting into estate sales early, but have problems finding the sales. Can you give me some tips on finding estate sales?
Hi! I’m starting to get mail from eBay begging me to come and sell stuff. Basically, you could
sum it up this way: “Jump in! The water’s fine!” I don’t remember ever getting anything like this from them before.
After years of doing everything possible to drive individual sellers away (and watching many of them flock over to Amazon), has eBay changed its tune – and if so, is this being translated into any real shifts in eBay fees or their repressive policies?
When do you decide something will not sell on eBay? Do you put it on twice or maybe at best offer? I have some cheaper stuff that I though would go, but I still have it!
I saw an article earlier this week about buyers paying with PayPal and then picking up the items in person. After picking up the item, the buyer files a complaint with eBay saying the item was not received and gets his money back.
I sell on eBay and ship with both Priority mail and Parcel post. The payment emails from PayPal don’t tell me what shipping service I selected when I listed the item on eBay. This means I have to look at ebay to find out the shipping service. Is there a way to get PayPal to tell me the shipping type?
I am new in eBay business and have just registered. I am stuck because I do not know what is next or what is expected from me to move to the next step.
I want you to be my mentor and take me step-by-step in the new business until you see that I have identified the best items from ebay listing for relisting, how to list and categorise the items, how to set prices, how to sell at the very best prices, and how I will be paid without spending a penny.
Here’s a question about formatting eBay auction descriptions from a reader:
There is not much information about appearance of auction descriptions on eBay.
Maybe you could give me a piece of advice about how should look a really good description. I am talking about fonts, colors and sizes I should use.
Basically whether to use bold, italic, underline, centralize in my auction descriptions?
Julia writes, “I sold something on eBay and the buyer didn’t pay me. Now I need to relist the item. Is there a proper way to do this?
Do you have a list of each step during the eBay listing process?
I recently purchased your Auction Revolution. The information is great! I am eager to get started but how do you find true, good quality wholesalers as no one is going to reveal their sources?
This is my only set back, where to find quality wholesale products with an unlimited supply that not a million people are selling. I seem to be stuck at this point, what do I sell, where do I find products?
Ralph asks, I used to get lots of bids during the course of an auction, but now most of my bids come on the first day and the last 24 hours. Is this change in bidder behavior happening with all sellers?
Here’s a question sent in by a reader:
How do I turn watchers into buyers? I have lots of watchers, but how do I get them to bid? And yes, I have a action statement, place your bid now so you don’t miss out on this fantastic item, etc.
I’ve heard there are ways to profit from eBay shoppers who do not win my auctions. How do I profit from people who don’t buy from me on eBay?
Terry, eBay is offering final value discounts on listings that have free shipping through December 2011. They run similar promotions during the year. Should I list my items with free shipping to try and get the discount?
Jim Armstrong writes:
I do have one question. In the Auction Revolution, you said you do not use the same eBay accounts as buyer and seller, but didn’t say why. I’m curious.
Why do I need 2 eBay accounts?
I got a question last month from a reader who wanted to know why
people are selling things on eBay below cost.
Jack Cooper writes:
I went to a couple forums on eBay, and all I saw were horror stories about selling and buying not getting paid or getting ripped off. Does this happen at a high rate? Is it just people in the forums wanting to scare others off? Quite a few seem just plain dissatisfied with eBay.
Hate to bug you about all this, but if it is as bad as these forums indicate I don’t believe I want to take a chance on eBay. I will just try to promote my web sites and products elsewhere and not waste time with eBay.
I think your the man, your techniques have really help me put my business on eBay into perspective.
As much as I’ve been reading, I haven’t managed to get my listing times down to 3-4 minutes….. I am still up between 5-20 minutes. I use Auctiva a lot, and I feel that might be the issue. and I also have apprehensive tendencies when taking my pictures, because as we all know the best pictures yield the best results. So I feel like I am taking too many pics….
How can I shorten my pic taking time while taking the best pics, really get my best category, write listing descriptions, do my ebay completed listings homework all in 4 minutes?
It would be amazing if you could write an auction revolution newsletter on this, as I think everyone would love to hear it~!
It seems to bottle neck my business, I am a consignment agent, and aside from getting clientele, my biggest problem is shortening my listing time…… any and all advice would be most appreciated~!
Thank you sooo Much Dude~!
And again, Terry…..
Your the man~!
Jena asks, “I’ve heard there are many fake wholesale sites online. What do I look for on a website to determine if they are a real wholesaler or manufacturer?”
Hey. I don’t know if you cover this on your site but i have a question that has been nagging at me for sometime now. HOW do I advertise and buy Antiques from people through the mail? what if i wanted to buy from people out of state? Not through ebay or auctions but straight from the people. like say if i saw something on craigslist or advertised that I buy antiques and they got in touch me? How would that work? Xause that would open many opportunities for me.
Terry, You say to specialize but buy ALL antiques you can. The profit is in the BUYING not the SELLING of antiques. How do I learn about different antiques?
“Have you ever conducted a TRAVELING BUYING EVENT to buy antiques?”
Jen asks, “Can I use a blog to promote my eBay auctions?”
Jen writes, “Terry I see ‘Make a second chance offer’ at the top of my completed listings. When should I use a second chance offer?”
In your recent article about eBay stores, you mention store owners don’t pay reserve fees. It is my understanding that as a store subscriber reserve fees are NOT waived. Please confirm this as I do not see any fee waiver associated with having a store.
Love your articles.
Erin asks, “How do I end an eBay listing early?”
Tom asks, “I have a lot of stuff around the house that I no longer want. How do I get started selling this stuff on eBay?”
Robert sent in this question: “I heard PayPal will start sending 1099 reports to the IRS this year. What does this mean to eBay sellers?”
Denise asks, “I host my pictures on my own site according to your free report on eBay images, but am unsure what size picture I should use in my eBay Auctions. Can you share some tips?”
Dorothy sent this question: “I shipped a package to an eBay Buyer and used delivery confirmation. Now the buyer is claiming he didn’t get the package, and PayPal says they refund his money if I don’t provide them with a tracking number that confirms delivery. What can I do?”
Roberta sent in this question: “I have an eBay Buyer in Germany who is asking me to Ship the package to his friend in New York so he can save on shipping. Should I send it to New York or Germany?”
John asks, “I bought resale rights to some ebooks. Can I sell them on eBay?”
I searched in you Q&A but didn’t find an answer to my concern. My apologies if my question is indeed answered somewhere and I have now to trouble you.
I have an eBay store and accumulated all the e-mail addresses of my customers (a few hundred). I only now realize (I’m started now going more active and want to build a real business) that I should have used the ME page to have my customers opt in so I can send them e-mails. Reading through eBay’s terms and conditions, it looks like even sending one e-mail to any customer will put me at risk of spamming. Is there a way how I can get in touch with those customers now and have them opt in so I’ don’t run into trouble?
Thank you for your time answering this.
Have a great day,
I really appreciate all that I have learned from your book, newsletter, etc.
I am hosting my own images in the listings. I still don’t understand how to a) host the Gallery Photo myself to avoid paying that listing fee. and b) how to remove the preview photo from the top of the listing which shows up automatically when I use the eBay Gallery photo feature.
Thank you for your very informative newsletter, it got me thinking about my own eBay enterprise.
May I ask you a question, I will understand if you don’t have time to reply.
I have been selling on eBay for about two years, I sell things of interest to a small niche market consisting of bookbinders, I think we are doing ok, we now list about 25 items regularly and have plans to expand considerably.
I have read your newsletter, and frankly learned quite a lot from them.
My question is this.
I like some aspects of running a store on eBay, in particular the lower listing fees. But I understand that store listings do not get the same exposure that ordinary auction listings do, and I am concerned that our sales will suddenly drop off if I open a store.
Any thoughts on this Terry?
I’ve heard much talk about selling ebooks on eBay. I like the idea of having no products to ship, and being able to sell the same thing over and over again. Can you give me some tips?
I want to search eBay for certain magazines published earlier than 1930. I have not figured out how to do this. Do you have any tips for this?
I’ve been selling for a while and never used a private auction. Maybe you can consider the topic of private auctions in a future newsletter? When to use them…when not to?
How do I create a link to my other eBay auctions?
eBay seems to make it difficult for people to call with questions or concerns. The answer section of this post contains eBay phone numbers sent in by readers.
How do people put the nice backgrounds on their eBay descriptions? I know you can go to the html tab and add a colored background. But, I cannot figure out how to do it with a image or background downloaded from the free internet sites.
The listings look so nice when there’s a nice background. I would just like to know how to do one. Hope you can help.
Teresa from TN
Three times now, I have tried to sell a small statue, exquisitely carved out of marble and resin, of the famous baseball player…Ty Cobb. I’ve written about him, I used an audio story and ofcourse the promotional sales copy. NOTHING!
The statue cost me $175.00 so I can’t sell it for less. It is numbered, museum packed with a framed letter of authenticity…so this is not junk…and will increase in value over time.
Someone told me that classy stuff doesn’t sell on eBay but this is Baseball Memorabilia! I simply don’t understand what I’m doing wrong. Any advice?
I have your Auction Revolution book and it’s very well written and very helpful.
What’s your advice so far as creating a corporation or LLC? Is it ok to start out just under my personal name or should I make an LLC right away for my eBay business?
Thanks for your help!
I wanted to tell you that you give great information. I have a question . . How much money can you make on eBay before you have to claim it on your taxes?
Thank you for your time,
I have an eBay store. I feel like I pay more in fees than make any money. Is it more important to have an eBay store or have your own website?
Thanks for your help.
As you know, eBay can suspend any account for any reason – justified or not justified.
In June 2005 you and Jim Cockrum were writing about eBay account suspensions. You suggested to open multiple accounts. Jim stated that eBay will suspend all of
your accounts because they’ll find you by your IP address.
I know about cases that accounts were suspended because eBay linked active accounts to suspended accounts. Do you have an update on this issue? What could be done in case my account gets suspended?
I have been getting your newsletter for some time now. I find the information very informative.
I see that you sell used toys. Do you carry liability insurance in case a child gets hurt on a toy you sell to their parents?
It is amazing to me that most ebay sellers do not know what liability insurance is. They think that I was referring to shipping insurance.
There was a workshop done on eBay awhile ago. It was done by a lawyer and he suggested incorporating. I really don’t want to do that right now….I am not a big enough seller to cover the costs of being a corporation. He also suggested liability insurance. I am having trouble finding an insurance company that will cover an eBay seller. I have a business rider on my homeowners insurance policy. It covers my inventory and has liability for selling clothing. I wanted to add toys but my agent does not think they will cover me. My liability amount is only $300,000. The lawyer doing the workshop suggested a $1,000,000. I have been on the discussion boards on eBay but no one has it or does not know what it is.
Thanks so much,
Have you written any updates to your ebook Prospecting on eBay? The reason I ask is because something I read in one of your sales letters or articles made it seem like you wrote it awhile back.
Also instead of sending visitors to the about me page can you just have an optin box where they can opt in for additional information or a free report?
Basically, what I would like to do is sell an ebook or report where it can be delivered digitally and acquire leads of individuals who are looking for a legitimate work from home opportunity.
I have never sold anything on ebay so I’m just wondering if something like this is possible these days without too much hassle? And what kind of volume you think I could produce if what I offer is good quality with respectable copywriting.
By the way, great articles packed with lots of useful information.
Thanks a lot and thanks for your time.
You’ve said before that most people only search eBay titles making it important to have the best words in your title. Do you have suggestions on good ways to learn what search words people are using?
I’ve seen people end eBay auctions early. Why would they do this?
I have built up an eBay business over the last year selling baby items. I also sell baby jewelry and a particular brand of diamond baby jewelry. However there is one seller who lists loads of the same jewelry very cheaply – I can’t imagine she is making any money as she lists loads at a time very cheaply and I know the wholesale cost.
Anyway because she is so cheap buyers go to her
Any suggestions as to what I can do to poach these buyers
PS. Although I am in England many of the principles you teach can equally apply here and I have learnt a lot from you.
eBay does not allow me to add in email addresses of our buyers from the past. When we used Marketworks, we had an Opt-in section available during buyer checkout, thereby getting about 500 subscribers. eBay store reps tell me the buyers have to join the newsletter request for me to send them something.
I have no idea how to set up or use an autoresponder. My research has pointed out we need to have one. Right now my email address mentioned above are stored on my HD in Excel format, which I know nothing about either.
So, here we set, with all these old email addresses from buyers of our stuff and I can do nothing with them.
I would like to find out how I can create an ebook that I can put on my web site and that people can click to download the actual ebook.
I’ve got a scenario I want to throw at you……This concerns eBay’s “Buy It Now” feature. An eBay seller lists 6 pages of auctions. Some other Ebay member, for whatever reason, decides to use the Buy It Now option on well over 60 auctions with no intention of paying.
Leaving the seller stuck with listing fees on auctions that don’t result in sales. EBay and PayPal both refuse to help but eBay still wants their fees paid.
I am considering taking your advice on setting up a separate buyer account…I have already started the process using your instructions…but my dilemma is…what about Paypal for the new account…do I have to set up a new account with them also?…any advice will be appreciated
If I use search engine opt. techniques in my auction listing will that get me listed on search engines like Google?
I have never sold on eBay but I am a registered user. I need help in simply getting started – - – the first “baby” steps.
I’ve read and read ebooks and articles over and over. But I have yet to see (or maybe I missed it) the exact steps you go through to place your first item up for bid.
I don’t want to do anything wrong just because it’s my first time. I want to be able to at least start out right but I do know I will make mistakes as I learn.
How do you go from reading the “how to start” to actually starting? Something like a very simple check list?
Is there a better time of the year to list items. Is summer slower that, say, the fall winter or spring? Are there any statistics on this? I really don’t want to waste my listing fee money if no one is going to bid.
Thanks for all your good advice in the book and through email,
You mentioned specializing in specific eBay products, and I have chosen a focus, but what I am finding is that I find so many great deals that I cannot possibly list everything myself.
Do you know people who have found it profitable to run their business by farming out some of the listings and paying fees to those folks to list items for them? I am thinking I will list some, but also find a couple of businesses that I can use to keep more stuff moving than what I can possibly move on my own.
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