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Can I Contact My Previous eBay Buyers?

Hi Terry,

I searched in you Q&A but didn’t find an answer to my concern. My apologies if my question is indeed answered somewhere and I have now to trouble you.

I have an eBay store and accumulated all the e-mail addresses of my customers (a few hundred). I only now realize (I’m started now going more active and want to build a real business) that I should have used the ME page to have my customers opt in so I can send them e-mails. Reading through eBay’s terms and conditions, it looks like even sending one e-mail to any customer will put me at risk of spamming. Is there a way how I can get in touch with those customers now and have them opt in so I’ don’t run into trouble?

Thank you for your time answering this.

Have a great day,
Ralf

* * * * *

How Do I Host My Own eBay Gallery Images?

Hi Terry,
I really appreciate all that I have learned from your book, newsletter, etc.

I am hosting my own images in the listings. I still don’t understand how to a) host the Gallery Photo myself to avoid paying that listing fee. and b) how to remove the preview photo from the top of the listing which shows up automatically when I use the eBay Gallery photo feature.

Thanks,
Tom

* * * * *

When Does It Make Sense To Have An eBay Store?

Filed under:

Hello Terry

Thank you for your very informative newsletter, it got me thinking about my own eBay enterprise.

May I ask you a question, I will understand if you don’t have time to reply.

I have been selling on eBay for about two years, I sell things of interest to a small niche market consisting of bookbinders, I think we are doing ok, we now list about 25 items regularly and have plans to expand considerably.

I have read your newsletter, and frankly learned quite a lot from them.

My question is this.

I like some aspects of running a store on eBay, in particular the lower listing fees. But I understand that store listings do not get the same exposure that ordinary auction listings do, and I am concerned that our sales will suddenly drop off if I open a store.

Any thoughts on this Terry?

Thank you.

Richard Norman

* * * * *

Any Tips For Selling Ebooks On eBay?

Terry,
I’ve heard much talk about selling ebooks on eBay. I like the idea of having no products to ship, and being able to sell the same thing over and over again. Can you give me some tips?

Kevin M.

* * * * *

How Do I Limit eBay Searches To Certain Decades?

Filed under:

I bought your eBay Search Assistant to search for certain magazines published earlier than 1930. I have not figured out how to do this. Do you have any tips for this?

LM

* * * * *

When Should I Use A Private Auction?

Filed under:

I’ve been selling for a while and never used a private auction. Maybe you can consider the topic of private auctions in a future newsletter? When to use them…when not to?

Take care,
Greg

* * * * *

How Do I Create A Link To My Other Auctions?

Filed under:

How do I create a link to my other eBay auctions?

Ana-Maria C.

* * * * *

eBay Phone Numbers

Filed under:

eBay seems to make it difficult for people to call with questions or concerns. The answer section of this post contains eBay phone numbers sent in by readers.

* * * * *

How Do I Add A Background To My eBay Auction?

Hi Terry,

How do people put the nice backgrounds on their eBay descriptions? I know you can go to the html tab and add a colored background. But, I cannot figure out how to do it with a image or background downloaded from the free internet sites.

The listings look so nice when there’s a nice background. I would just like to know how to do one. Hope you can help.

Teresa from TN

* * * * *

Why Won’t My Limited Edition Sell On eBay?

Hi Terry,

Three times now, I have tried to sell a small statue, exquisitely carved out of marble and resin, of the famous baseball player…Ty Cobb. I’ve written about him, I used an audio story and ofcourse the promotional sales copy. NOTHING!

The statue cost me $175.00 so I can’t sell it for less. It is numbered, museum packed with a framed letter of authenticity…so this is not junk…and will increase in value over time.

Someone told me that classy stuff doesn’t sell on eBay but this is Baseball Memorabilia! I simply don’t understand what I’m doing wrong. Any advice?

Thanks much,
Steve

* * * * *

Should I Incorporate My eBay Business?

Filed under:

Hi Terry,

I have your Auction Revolution book and it’s very well written and very helpful.

What’s your advice so far as creating a corporation or LLC? Is it ok to start out just under my personal name or should I make an LLC right away for my eBay business?

Thanks for your help!

Jesse Kropf

* * * * *

Do I Pay Income Tax on eBay Sales?

Filed under:

Hi Terry,
I wanted to tell you that you give great information. I have a question . . How much money can you make on eBay before you have to claim it on your taxes?

Thank you for your time,

Jennifer C.

* * * * *

Open An eBay Store or Build A Website?

I have an eBay store. I feel like I pay more in fees than make any money. Is it more important to have an eBay store or have your own website?

Thanks for your help.

Ann

* * * * *

How does eBay associate accounts?

Filed under:

As you know, eBay can suspend any account for any reason - justified or not justified.

In June 2005 you and Jim Cockrum were writing about eBay account suspensions. You suggested to open multiple accounts. Jim stated that eBay will suspend all of
your accounts because they’ll find you by your IP address.

I know about cases that accounts were suspended because eBay linked active accounts to suspended accounts. Do you have an update on this issue? What could be done in case my account gets suspended?

Regards,
Harry

* * * * *

Do You Need Liability Insurance Covering The Items You Sell On Ebay?

Filed under:

Hi Terry,

I have been getting your newsletter for some time now. I find the information very informative.

I see that you sell used toys. Do you carry liability insurance in case a child gets hurt on a toy you sell to their parents?

It is amazing to me that most ebay sellers do not know what liability insurance is. They think that I was referring to shipping insurance.

There was a workshop done on eBay awhile ago. It was done by a lawyer and he suggested incorporating. I really don’t want to do that right now….I am not a big enough seller to cover the costs of being a corporation. He also suggested liability insurance. I am having trouble finding an insurance company that will cover an eBay seller. I have a business rider on my homeowners insurance policy. It covers my inventory and has liability for selling clothing. I wanted to add toys but my agent does not think they will cover me. My liability amount is only $300,000. The lawyer doing the workshop suggested a $1,000,000. I have been on the discussion boards on eBay but no one has it or does not know what it is.

Thanks so much,

Jennifer

* * * * *

Can You Put An Opt In Form For An Ezine In An Auction?

Filed under:

Have you written any updates to your ebook Prospecting on eBay? The reason I ask is because something I read in one of your sales letters or articles made it seem like you wrote it awhile back.

Also instead of sending visitors to the about me page can you just have an optin box where they can opt in for additional information or a free report?

Basically, what I would like to do is sell an ebook or report where it can be delivered digitally and acquire leads of individuals who are looking for a legitimate work from home opportunity.

I have never sold anything on ebay so I’m just wondering if something like this is possible these days without too much hassle? And what kind of volume you think I could produce if what I offer is good quality with respectable copywriting.

By the way, great articles packed with lots of useful information.

Thanks a lot and thanks for your time.

Respectfully,

James Nestor

* * * * *

How Do We Find Out The Best Words To Use In Our eBay Titles?

Filed under:

You’ve said before that most people only search eBay titles making it important to have the best words in your title. Do you have suggestions on good ways to learn what search words people are using?

Chris Payne

* * * * *

Why Would A Seller Want To End His Ebay Auction Early?

Filed under:

I’ve seen people end eBay auctions early. Why would they do this?

Margaret Bartram

* * * * *

How Can I Compete With Low Priced eBay Sellers?

I have built up an eBay business over the last year selling baby items. I also sell baby jewelry and a particular brand of diamond baby jewelry. However there is one seller who lists loads of the same jewelry very cheaply - I can’t imagine she is making any money as she lists loads at a time very cheaply and I know the wholesale cost.
Anyway because she is so cheap buyers go to her

Any suggestions as to what I can do to poach these buyers

Regards,
Karen

PS. I am really enjoying the eBay Mastermind series which I listen to in the car on my way to work. Although I am in England many of the principles you teach can equally apply here and I have learnt a lot from you.

* * * * *

Can I Add Buyers To A Newsletter List?

Filed under:

eBay does not allow me to add in email addresses of our buyers from the past. When we used Marketworks, we had an Opt-in section available during buyer checkout, thereby getting about 500 subscribers. eBay store reps tell me the buyers have to join the newsletter request for me to send them something.

I have no idea how to set up or use an autoresponder. My research has pointed out we need to have one. Right now my email address mentioned above are stored on my HD in Excel format, which I know nothing about either.

So, here we set, with all these old email addresses from buyers of our stuff and I can do nothing with them.

Best regards,
Jim Halloran

* * * * *

Did this answer your question? If not, first do a search for other questions with the form below.

If you are unable to find an answer to your question, send me an email, and I will answer it.

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