Payment by Money Order Only Prohibited
Just a question; I recently find myself prohibited from offering payment ‘by Money Order ONLY’ in my listings and am having a hard time determining if its a new police or something I did. Do you have any insight to this?
Howard Kaye
Can I Contact My Previous eBay Buyers?
Hi Terry,
I searched in you Q&A but didn’t find an answer to my concern. My apologies if my question is indeed answered somewhere and I have now to trouble you.
I have an eBay store and accumulated all the e-mail addresses of my customers (a few hundred). I only now realize (I’m started now going more active and want to build a real business) that I should have used the ME page to have my customers opt in so I can send them e-mails. Reading through eBay’s terms and conditions, it looks like even sending one e-mail to any customer will put me at risk of spamming. Is there a way how I can get in touch with those customers now and have them opt in so I’ don’t run into trouble?
Thank you for your time answering this.
Have a great day,
Ralf
How Do I Host My Own eBay Gallery Images?
Hi Terry,
I really appreciate all that I have learned from your book, newsletter, etc.
I am hosting my own images in the listings. I still don’t understand how to a) host the Gallery Photo myself to avoid paying that listing fee. and b) how to remove the preview photo from the top of the listing which shows up automatically when I use the eBay Gallery photo feature.
Thanks,
Tom
How Do I Respond To Negative Feedback?
Hi Terry,
I have a question about negative feedback and how I should respond (reply to feedback given). I’ve started to reply but deleted my comment (several times in
fact).
I emailed the Buyer, through Ebay, the following:
“I received your negative feedback on this item but believe you may have posted to the wrong item. The auction closed on July 25th at 3:05 pm with your payment being received July 25th at 9:19 pm. Noted on the auction is that the item will be shipped within 3 business days of close of auction. The third day falls on July 31st which is the same day your item was shipped via USPS Parcel Post which you chose over the faster delivery of Priority Shipping that was offered.
With that, all terms and conditions were adhered to so I can only assume there was an error made in our transaction. Please contact me with your course of action for removal. Thanks. Theresa”
This is his reply:
“the 25th was a wed and the item was not shipped until the following tues. wed thru tues seems like a week to me.”
I’m thinking, okay, whatever dude, and I won’t be responding to his retarded reply to my email. Also, I have not yet left feedback for him. Probably won’t bother with mutual withdrawal or Square Trade either unless initiated by the Buyer (unlikely) or suggested
otherwise - too much trouble.
Terry, I can state just the facts about the transaction which clearly show I am not at fault, blah, blah, blah… and will do so but before that I would like to hear any suggestions you may have for a witty comeback
(witty is not required but sure would be fun!).
I appreciate you taking time to read this. I just discovered and subscribed to your newsletter and will be purchasing other e-books as funds permit. I’ve grown stale in my selling the last year or so and you have given me a boost that was soooooo needed. Thank you for that!
Your newest fan and fellow Arizonian,
Theresa
Can You Give Me Information About Merchant Accounts?
Hi Terry,
I recently purchased your eBay mastery course and on page 42 there is a link to an article about Merchant accounts. This link is not working and I have searched your web-site but don’t find the article. Can you tell where to find this article?
Thanks
Richard Borylo
What’s The eBay Tracking Software You Mentioned?
Terry,
What’s the eBay tracking software you recently mentioned in your newsletter? You said it would allow us to see how people find our auctions, and tell where our buyers came from.
Ron W.
When Does It Make Sense To Have An eBay Store?
Hello Terry
Thank you for your very informative newsletter, it got me thinking about my own eBay enterprise.
May I ask you a question, I will understand if you don’t have time to reply.
I have been selling on eBay for about two years, I sell things of interest to a small niche market consisting of bookbinders, I think we are doing ok, we now list about 25 items regularly and have plans to expand considerably.
I have read your newsletter, and frankly learned quite a lot from them.
My question is this.
I like some aspects of running a store on eBay, in particular the lower listing fees. But I understand that store listings do not get the same exposure that ordinary auction listings do, and I am concerned that our sales will suddenly drop off if I open a store.
Any thoughts on this Terry?
Thank you.
Richard Norman
Any Tips For Selling Ebooks On eBay?
Terry,
I’ve heard much talk about selling ebooks on eBay. I like the idea of having no products to ship, and being able to sell the same thing over and over again. Can you give me some tips?
Kevin M.
Can You Use Pictures On eBay Without Resizing Them?
Terry,
I’m wondering if there is a way to take pictures without having to resize them? I’m asking the question because I waste a lot of time resizing my pictures before I put them on eBay. And, I think that I put to many pictures on my auctions. By the way, I’m a French Canadian, but you probably noticed it already 
.
I love selling on eBay, but I think that I’m losing too much time placing my auctions. Presently I’m looking to see if I would save time using Turbo Lister. So far when I get to place 5-7 auctions a day I’m happy… and I’m working a lot to do that… If you get a minute, check my auctions that I placed today … 12 of them, but I took at least 12-14 full hours to do that
:(..
Hoping to get news from you.
Best Regards,
Stephan
What’s Irregular Package Mean?
Terry,
I’ve been receiving and enjoying your newsletter for some time now. I’m not sure if this is the kind of thing you would publicize, but as an eBay seller, this is important at least for you to know… I found (and reported) a bug on the sell your item form. That was about a week ago and eBay has still not fixed it.
The problem is with the domestic shipping (calculated option) fields, particularly the dimensions fields. It seems that if you do not enter the dimensions in the specific order Length, Width then Height the form automatically selects “Irregular Package” and thus shows potential buyers an erroneous shipping fee… - However, no matter what the order, the cubic inches remains the same…
For example, if I enter 10 x 3 x 3, the shipping charges are appropriate for the weight. (Let’s just say 6 ounces) However, If I happen to enter the dimensions as 3 x 3 x 10, the “irregular package” checkbox will end up as checked *AFTER* I click the “Save and Continue” button.
One does not even need to complete a listing to see this happen. Simply begin to create a listing entering a light weight and dimensions with the longest dimension NOT in the first field. Then, after clicking “save and continue” go back to edit the listing and you should see the “irregular package” box checked. If you proceed to list the item, an inordinately high shipping fee will show to potential buyers.
From one seller to another, just an FYI…
George Simon
PS Great newsletter!!!
How Do I Get Thrift Stores To Let Me Do eBay Consignment?
Hi,
Thanks for giving away your ebay consignment e-book. Not too many people do that anymore in this day in age. I’m finding a lot of good information in it.
I like the idea of going into Thrift stores to sell their items. My wife brought up an interesting question. If I list an item to sell for them, I’m assuming they would have to take it off the shelf so it won’t sell while it’s being listed. My concern is that they may not like the idea, especially if it doesn’t sell while listed, seeing that they may had the opportunity to sell it while it was listed.
Any ideas on how to handle that? Does ebay let you remove an item if it sells to someone else while it’s listed, thinking the store may want to leave the item on the shelf?
Thanks for any answer,
John Smargiassi
How Do I Limit eBay Searches To Certain Decades?
I bought your eBay Search Assistant to search for certain magazines published earlier than 1930. I have not figured out how to do this. Do you have any tips for this?
LM
When Should I Use A Private Auction?
I’ve been selling for a while and never used a private auction. Maybe you can consider the topic of private auctions in a future newsletter? When to use them…when not to?
Take care,
Greg
How Do I Create A Link To My Other Auctions?
eBay Phone Numbers
eBay seems to make it difficult for people to call with questions or concerns. The answer section of this post contains eBay phone numbers sent in by readers.
How Do I Add A Background To My eBay Auction?
Hi Terry,
How do people put the nice backgrounds on their eBay descriptions? I know you can go to the html tab and add a colored background. But, I cannot figure out how to do it with a image or background downloaded from the free internet sites.
The listings look so nice when there’s a nice background. I would just like to know how to do one. Hope you can help.
Teresa from TN
Why Won’t My Limited Edition Sell On eBay?
Hi Terry,
Three times now, I have tried to sell a small statue, exquisitely carved out of marble and resin, of the famous baseball player…Ty Cobb. I’ve written about him, I used an audio story and ofcourse the promotional sales copy. NOTHING!
The statue cost me $175.00 so I can’t sell it for less. It is numbered, museum packed with a framed letter of authenticity…so this is not junk…and will increase in value over time.
Someone told me that classy stuff doesn’t sell on eBay but this is Baseball Memorabilia! I simply don’t understand what I’m doing wrong. Any advice?
Thanks much,
Steve
Should I Incorporate My eBay Business?
Hi Terry,
I have your Auction Revolution book and it’s very well written and very helpful.
What’s your advice so far as creating a corporation or LLC? Is it ok to start out just under my personal name or should I make an LLC right away for my eBay business?
Thanks for your help!
Jesse Kropf
Do I Pay Income Tax on eBay Sales?
Hi Terry,
I wanted to tell you that you give great information. I have a question . . How much money can you make on eBay before you have to claim it on your taxes?
Thank you for your time,
Jennifer C.
Open An eBay Store or Build A Website?
I have an eBay store. I feel like I pay more in fees than make any money. Is it more important to have an eBay store or have your own website?
Thanks for your help.
Ann
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